Automation Engineer
STAFIDEAs an Automation Engineer, you will: Monitor enterprise dashboards, IT infrastructure, and operational systems in real time to ensure service continuity. Manage incidents by troubleshooting critical alerts, coordinating resolutions, and restoring services within SLA targets. Ensure compliance with system availability metrics, SLAs, and operational KPIs. Act as the primary point of contact for high-severity incidents and coordinate cross-functional escalation with specialized support teams. Iden…
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