AVP, Global Contact Centre Enablement

At Manulife, customers are at the center of everything we do and our Global Contact Center (GCC) is where that promise comes to life every day. We support millions of customers across Canada, the U.S., and Asia, spanning Insurance, Wealth, Group Benefits, Banking, and Affinity. As AVP, Global Contact Center Enablement , you will be a key member of the GCC Leadership Team, setting a cohesive global enablement strategy across Learning , Risk , and Business Delivery. Working across Operations, Tec…