Business Analyst

Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

Blockchain.com is looking for a Business Analyst to support strategic products, markets, and customer segments within the Consumer business.

This is a high-impact analytical and product-oriented role focused on business performance, growth opportunities, customer insights, product execution, and operational excellence. You will work closely with Business Leads, Product, Engineering, Trading, Risk, Compliance, Marketing, Finance, and Regional teams to help identify opportunities, shape product priorities, build business cases, track performance, and support the launch of new initiatives.

WHAT YOU WILL DO

• Support the strategy, roadmap, and commercial performance of key business areas within Consumer.
• Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L.
• Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization.
• Translate business goals, customer insights, and data analysis into clear product recommendations.
• Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities.
• Support business cases for new products, features, markets, or customer propositions, including market size, customer demand, economics, operational requirements, and risk.
• Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features.
• Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams.
• Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability.
• Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share.
• Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews.
  
  

WHAT YOU WILL NEED

• Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology.
• Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability.
• Ability to turn data, customer insights, and business p