Community & Social Manager
Pacifica BeautyPacifica Beauty has been a trailblazer in clean, cruelty-free beauty since 1996, offering natural, sustainable products that empower individuals to express their unique beauty while respecting the planet. Our mission is to create high-performance skincare, makeup, fragrance, and body care that promote self-care, wellness, and environmental consciousness. With a commitment to innovation, integrity, and compassion for people, animals, and the planet, we strive to inspire positive change in the beauty industry and beyond. Join us in redefining beauty and inspiring conscious living, one product and one person at a time.
About The Role
We're looking for a Community & Social Manager who thrives in fast-moving, multi-channel environments. This role sits at the intersection of community building, creator relationships, and social strategy execution. You'll build and run creator/community campaigns, manage day-to-day social community engagement, coordinate events, and monitor brand sentiment across review platforms â all while keeping a sharp eye on what's driving engagement and conversion.
This is a hands-on role for someone who can juggle multiple priorities at once, stay extremely organized under pressure, and bring both strategic instinct and operational discipline to the table. Candidates must be based in the NYC area. The role is currently remote, with the possibility of shifting to hybrid in the future.
Location: NYC Area required (role is currently remote, with potential shift to hybrid in the future)
Reports to: VP, Community
Type: Full-time
Comp: $95-$110k Based on experience
What You'll Do
Community & Creator Management
- Manage relationships across creator and influencer platforms (e.g., TikTok Shop, Levanta, CreatorIQ, Shopify affiliates or similar)
- Identify, vet, and onboard creators aligned with brand voice and campaign goals
- Build and execute creator campaigns from brief to content review to performance recap
- Track creator performance and content licensing opportunities (Spark Ads, organic-to-paid conversion, whitelisting)
- Cultivate creator relationships beyond the campaign brief, including coordinating and attending in-person touchpoints such as coffee meetings, meals, and brand social events to build authentic, long-term partnerships
- Own day-to-day community engagement across brand social channels (comments, DMs, community interaction)
- Execute social strategy aligned with broader brand and marketing goals
- Monitor trends and proactively suggest campaign or community opportunities
Opens the company's application page
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