Customer Service officer - Solar Battery
Regen PowerAbout the Role You will provide Level 1 phone support to our customers, handling service cases for solar, inverter, and battery systems. You will triage faults over the phone, guide customers through basic checks and fault code identification, log cases accurately in HubSpot, and escalate technical issues to our field service team where required.
Key Responsibilities
Answer inbound service calls and respond to customer esquires promptly and professionally Perform first-level troubleshooting for…
This is a preview — the full job description is on Adzuna.
Opens the company's application page
Listed via
Adzuna
adzuna.com
Similar roles
Design & Tech
Related reads from TCHNX
The Quiet Revolution in Local-First Software
As major platforms face outages and data breaches, a new generation of developers is building applications that prioritise local data storage and peer-to-peer sync, challenging the cloud-first orthodoxy that's dominated tech for two decades.
The Quiet Revolution in Edge AI: Why Your Next Computer Might Not Need the Cloud
As neural processing units become standard in consumer devices, we're witnessing a fundamental shift in how AI applications work. Local processing is no longer a fallback; it's becoming the preferred architecture.
The Rise of AI-Assisted Code Generation 2: Are Developers Becoming Prompt Engineers?
As AI coding assistants reshape software development, the industry grapples with a fundamental question: is writing code giving way to writing prompts? We examine how London's tech scene is adapting to this seismic shift.