Customer Success Manager, Corporate
AlphaSenseAbout AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About The Team
The Customer Success organization is composed of four teams: pre-sales, customer success management, account management and support. The CS org is dedicated to ensuring every client realizes the full value of their investment in our platform, working as an integrated partner to help clients achieve meaningful outcomes and embed AlphaSense into their everyday decision-making.
By blending industry knowledge, product expertise, and a deep understanding of client priorities, Customer Success Managers at AlphaSense help organizations uncover new use cases, accelerate adoption, and sustain long-term growth. Their close engagement with clients also creates a powerful feedback loop—informing product innovation, shaping content strategy, and ensuring that the evolving needs of the Market Intelligence community are consistently reflected in how AlphaSense delivers value.
About the Role
The Customer Success Manager (CSM), Corporates role at AlphaSense is central to ensuring our clients realize measurable outcomes from their investment in our platform. CSMs partner with Account Managers to optimize the customer journey delivering value from the moment they join AlphaSense by focusing on strong product adoption and engagement.
In the Corporates division of AlphaSense, CSMs will be supporting clients across any of the following major verticals: Technology/Media/Telecom, Consumer Packaged Goods, Energy + Industrials, Professional Services, Consulting, and Life Sciences. Personas supported across these verticals are widely varied, including but not limited to: Investor Relations, Corporate Strategy, Competitive Intelligence, and Corporate Development, making the day to day work of a CSM dynamic and exciting. <
Opens the company's application page
Listed via
Jobicy
jobicy.com
Similar roles
Design & Tech
Related reads from TCHNX
Why Gen Z is Rejecting Performative Productivity
After a decade of glorifying the grind, a cultural shift is underway. Young professionals are abandoning side hustles not out of laziness, but as an act of resistance against late capitalism's demand for constant monetization.
The Inference Economy: Why AI’s Biggest Cost Shift Is Happening After Training
A major shift in AI economics is reshaping the industry. As training frontier models becomes more expensive and inference becomes dramatically cheaper, companies are being forced to rethink how they build, deploy, price, and monetise intelligent systems.
The Longitudinal Turn: Why UX Research Is Finally Measuring What Matters Over Time
Leading organizations are abandoning snapshot research in favor of continuous longitudinal studies. This shift reveals how user needs evolve and why single-point data often misleads product decisions.