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Director of Quality Assurance
Comfrt United StatesRemote Today
About Comfrt:
Comfrt is the #1 Hoodie Brand in the U.S. and the #1 apparel and home textile brand on TikTok globally. We design and deliver elevated basics rooted in mental well-being, comfort, and confidence. With over 4 million hoodies sold in just two years, we're expanding rapidly across apparel, home textile, and lifestyle categories — as well as into new international markets and retail channels. We're looking for a visionary Director of Quality Assurance to lead and scale our global quality organization across every product category we touch.
About the Role:
The Director of Quality Assurance is a senior leadership role responsible for building, scaling, and leading Comfrt's global quality function across both apparel and home textile categories. This position sets the strategic direction for quality across all product categories and global markets, ensuring our vendor base — particularly overseas manufacturing partners — meets and exceeds compliance and quality standards across the U.S., EU, Canada, Australia, and all emerging international markets.
The Director will partner closely with executive leadership and cross-functional teams — including Product Development, Technical Design, and Retail Operations — to embed quality at every stage of the product lifecycle, from concept through final delivery. This role is critical to Comfrt's continued global growth and its commitment to delivering products that reflect our brand promise of comfort, quality, and confidence.
Key Responsibilities:
Strategic QA Leadership & Organizational Development
Comfrt is the #1 Hoodie Brand in the U.S. and the #1 apparel and home textile brand on TikTok globally. We design and deliver elevated basics rooted in mental well-being, comfort, and confidence. With over 4 million hoodies sold in just two years, we're expanding rapidly across apparel, home textile, and lifestyle categories — as well as into new international markets and retail channels. We're looking for a visionary Director of Quality Assurance to lead and scale our global quality organization across every product category we touch.
About the Role:
The Director of Quality Assurance is a senior leadership role responsible for building, scaling, and leading Comfrt's global quality function across both apparel and home textile categories. This position sets the strategic direction for quality across all product categories and global markets, ensuring our vendor base — particularly overseas manufacturing partners — meets and exceeds compliance and quality standards across the U.S., EU, Canada, Australia, and all emerging international markets.
The Director will partner closely with executive leadership and cross-functional teams — including Product Development, Technical Design, and Retail Operations — to embed quality at every stage of the product lifecycle, from concept through final delivery. This role is critical to Comfrt's continued global growth and its commitment to delivering products that reflect our brand promise of comfort, quality, and confidence.
Key Responsibilities:
Strategic QA Leadership & Organizational Development
- Own and drive the global QA strategy, frameworks, SOPs, and compliance standards across all vendors, categories, and countries of production — spanning both apparel and home textile product lines
- Build, lead, and mentor a high-performing QA team — both internal staff and external partners — to support Comfrt's rapid global expansion
- Establish scalable QA infrastructure and systems capable of supporting significant growth across new product categories and international markets
- Influence senior leadership and cross-functional stakeholders to maintain quality as a core pillar of Comfrt's brand promise
- Define and track KPIs for quality performance across the global supply chain, with regular executive reporting
- Serve as Comfrt's subject-matter expert on apparel and home textile quality, safety, and regulator