Employee Relations Specialist

Employee Relations SpecialistWe are seeking an experienced Employee Relations Specialist to deliver expert HR support, manage complex cases and drive positive workplace outcomes across a dynamic organisation.Salary: 50,000 per annum Location: Bedford, Hybrid Hours: Full-time Holiday: 28 days BUPA (family option available) Closing date: Please apply promptly as applications will be reviewed on a rolling basisAbout the roleReporting to the Head of People, this role plays a key part in delivering a proactive, people-focused Employee Relations (ER) service. Acting as a subject matter expert, you will support managers across the organisation, managing complex cases and promoting a modern, inclusive approach to people practices.Key responsibilities include:Managing a full range of ER cases from initial advice through to resolution, including escalated and complex matters Conducting fair, thorough and compliant investigations in line with employment legislation and internal policies Providing expert guidance and coaching to managers to support effective decision-making and positive outcomes Identifying trends in ER cases and recommending improvements to policies, processes and ways of working Building strong relationships with stakeholders to promote a collaborative and solutions-focused culture Producing insightful reports to inform business decisions and mitigate organisational risk Supporting a culture of continuous improvement and inclusive, people-centred practices About youYou will be a confident and pragmatic HR professional with strong Employee Relations expertise and the ability to influence at all levels.You will demonstrate:Significant experience managing complex ER cases end-to-end, including escalations Strong knowledge of UK employment law and HR best practice Experience of coaching managers and influencing stakeholders to achieve positive outcomes Excellent investigation, analytical and problem-solving skills A calm, resilient approach with the ability to manage competing priorities Strong communication skills with the ability to handle sensitive matters with professionalism and empathy A proactive mindset with a passion for continuous improvement and delivering high-quality people services About the organisationThis organisation takes pride in creating a supportive and inclusive environment where people are genuinely valued. With a strong focus on collaboration and wellbeing, they encourage open communication, continuous learning and personal growth. Employees are empowered to make a real difference, with a shared commitment to doing the right thing and delivering positive outcomes. It’s a place where teamwork, respect and ambition come together to build a culture people are proud to be part of.Other roles you may have experience of could include: Employee Relations Manager, Senior Employee Relations Advisor, Employee Relations Specialist, Employee Relations Officer, Employee Relations Consultant, Senior Employee Relations Manager, Head of Employee Relations, HR Business Partner, HR Advisor, HR Manager, People Partner, Employee Relations Advisor, Senior HR Advisor, Employee Relations Advisor, Employee Relations Lead, Employee Relations Business Partner, ER Case Management Specialist, ER & Policy Lead, Employee Relations and Engagement Manager, Workplace Relations Manager