Executive IT Support
PagerDutyPagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
ABOUT PAGERDUTY
PagerDuty is the AI-driven Operations Cloud trusted by over half of the Fortune 500 and nearly 70% of the Fortune 100 to keep their critical systems running smoothly. What started with three Amazon developers in 2009 has grown into a vibrant global community of 1,200+ Dutonians across five continents. We are engineers, designers, operators, and builders who believe in doing meaningful work that has real impact. We are a Great Place to Work certified organization and consistently recognized for excellence in both technology and culture.
At PagerDuty, every role has a purpose. We move fast, champion our customers, and run together - guided by five core values: Champion the Customer, Run Together, Ack & Own, Take the Lead, and Bring Your Self. If you thrive in an environment where technology problems are solved before anyone notices them, and where your craft directly enables the leaders driving company strategy, you might be our next Dutonian.
THE OPPORTUNITY
PagerDuty is looking for an Executive IT Support Engineer to join our IT Operations team. In this critical, high-impact position, you will act as the primary technology partner for our CEO and Senior Leadership Team (SLT), providing Tier 3+ white-glove service. Your mission is to ensure flawless, continuous technology operations for our executives, whether they are at our San Francisco headquarters, traveling for board meetings and earnings calls, or working from various home environments across global time zones.
In this role, you are far more than a support resource; you are a proactive partner and trusted advisor tasked with anticipating points of failure before they impact productivity. You will take full end-to-end accountability for the technology ecosystem with
Opens the company's application page
Listed via
Greenhouse
Similar roles
Sr. Customer Support Engineer, Raipur
Danaher
Collibra Platform Developer (Mid to Senior)
Arch Capital Group Ltd.
Scheduling Director (Renewables Construction)
MasTec Industrial
Mom and Baby Care Manager - RN - Must reside in Nevada
CareSource
Design & Tech
Related reads from TCHNX
The Quiet Revolution in Local-First Software
As major platforms face outages and data breaches, a new generation of developers is building applications that prioritise local data storage and peer-to-peer sync, challenging the cloud-first orthodoxy that's dominated tech for two decades.
The Return of Physical Controls: Why Haptic Feedback Is Reshaping Digital Interfaces
After years of pursuing flat, buttonless designs, tech companies are rediscovering the value of tactile interaction. A new wave of products proves that touching isn't just feeling it's understanding.
The Quiet Revolution of Parametric Design Tools in Everyday Products
Parametric design is migrating from architecture studios to consumer products. As tools democratize and manufacturers adopt flexible production, we're entering an era of mass customization that challenges fundamental assumptions about design.