Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness.  The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale.

What you’ll do

As technology evolves, so do our tax reporting requirements and filing capabilities.  Our indirect obligations and filing requirements continue to grow with the business, and we are looking for someone who can not only maintain but help further build our path to global sales tax execution.  This individual will need to be well versed in indirect non-US tax requirements, registration and filing, and be able to work with our talented cross-functional teams who support the indirect tax function.

Responsibilities

• Own high-risk, cross-functional escalations that do not have a clear playbook
• Drive accountability through metrics, project tracking, and operational reporting
• Investigate recurring issues and identify root causes
• Partner cross-functionally to remove blockers and prevent repeat failures
• Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution
• Support operational readiness and respond quickly to external changes impacting the organization
• Ensure timely follow-through and closure on issues, decisions, and action items
• Provide visibility into friction points, risks, and remediation strategies

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• Clear communicator: You translate complex research into insights that drive decisions
• Collaborative partner: You work effectively with operations teams, product, and leadership
• Systems thinker: You see how operational pieces connect and look for leverage points for improvement
• Builder mindset: You don't just answer questions—you build infrastructure so teams can answer their own