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Okta

GTM Process & Productivity Tools Manager

Okta
Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, CaliforniaOn-site 5d ago

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Sales Process & Systems Team

The Sales Process & Systems team is the strategic connective tissue between our Go-To-Market strategy and the technology that powers it. We own the end-to-end design of sales workflows, the optimization of our global tech stack, and the integrity of our systems data. Our mission is to eliminate operational friction for the field teams by delivering scalable, system-driven solutions. As a member of this team, you will work alongside experts in Salesforce solutions, field productivity, and worldwide operations to ensure our tools—and the processes surrounding them—allow our field organization to run efficiently and optimally.

The GTM Process & Productivity Tools Manager Opportunity

The GTM Process & Productivity Tools Manager is responsible for the design and optimization of the workflows that integrate conversational data into the global sales lifecycle. Sitting within the Field Process & Systems team, this role operationalizes the sales process by defining how conversational intelligence (CI) validates deal stages, triggers handoffs, and ensures alignment with our sales methodology. Beyond field support for Sales, Pre-Sales, and XDRs, this role is a critical partner to Operations and Leadership, leveraging conversational data to provide business insights, audit pipeline health, and drive data-backed decisions on how to manage and scale the business.

What you'll be doing

Process Design & Field Operationalization

  • Methodology Alignment: Ensure CI workflows are configured to reinforce our defined sales methodology, making the methodology a tangible, measurable part of the daily sales process.
  • Field Workflow Integration: Design the standard processes for Sales, Pre-Sales, and XDR teams to ensure CI insights are utilized at key milestones (e.g., discovery validation, technical scoping, etc.).
  • Handoff & Lifecycle Management: Esta
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About the company

Okta

Okta

Identity and access management.

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