Head of Creative

About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 700 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs

• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

About the role

We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.

We’re looking for a Head of Creative to lead and grow our creative function through this transformation. You’ll set the creative bar across Zable, manage and grow a pod of designers and producers, and own the creative output that defines how millions of customers experience our brands. This is a key role in shaping the next chapter of the company.

What we're looking for:

Essential:

• 7+ years of creative experience, with at least 2–3 years leading a creative team in a high-growth consumer brand or top creative agency

• Track record of building or significantly evolving a brand identity, ideally for a D2C consumer brand going through a rebrand or rapid scale

• Strong portfolio across brand, advertising, lifecycle and digital, with work that is genuinely best-in-class

• Confident managing, hiring and developing a multi-discipline team (designers, producers, freelancers, agencies)

• Comfortable operating both strategically (brand vision, system, narrative) and hands-on

• Experienced collaborating with senior stakeholders, CMO, growth, lifecycle, product, performance and brand

• Demonstrable use of AI in your creative workflow, and a clear point of view on how AI is reshaping the creative discipline

Desirable:

• Experience in regulated industries (fintech, healthcare, telco, insurance)

• Experience spanning both in-house and top creative agencies

• Experience standing up an in-house creative function or production studio

• Comfort with creative effectiveness measurement and structured testing