Head of Recruiting Operations

The Team You will lead the evolution of our global recruiting operations function. In this role, you will partner closely with Talent Acquisition, People, Finance, and cross-functional stakeholders to improve hiring efficiency, elevate decision-making, and enhance the experience for candidates, interviewers, and hiring managers.

Role: This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. If you view recruiting as a system of interconnected workflows and are excited about improving how teams hire through data, insights, and operational rigor, this role is for you.

Recruiting Operations & Process Excellence

• Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
• Design and implement a recruiting coordination process that's scalable and efficient
• Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
• Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
• Lead change management efforts to roll out new processes and ensure adoption across regions and functions

Enablement & Hiring Excellence

• Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
• Develop frameworks for structured interviewing, evaluation quality, and consistent decision-making
• Create playbooks, training, and best practices that elevate hiring manager capability and interviewer performance
• Partner with TA leadership to reinforce high standards for candidate experience and hiring outcomes

Data, Insights & Performance