IT Specialist (Customer Support)
U.S. Special Operations Command (Army)About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as a IT Specialist (Customer Support) GS-2210-11 at Fort Benning for 75th Ranger Regiment. Only resumes up to a total of two pages will be accepted.Analyzes and translates userrequirements to determine information system characteristics and design parameters and identifies information system alternatives for satisfying therequirements.Analyzes the information systems alternatives and conducts a
Develops, coordinates and disseminates special project management plans, which provide for singular management of special information systems throughout its entire life cycle (conception, planning, implementation, operation, upgrade or phase out).Develops implementation management strategies applying CPM and PERT techniques in identifying and delineating all tasks, critical paths, milestones and actions required to accomplish elements.Provides assistance on computer related problems to personnel. Analyzes problems and determines appropriate action.Analyzes assigned groups of requests for new or updated automation resources, assessing user defined needs and justification, and recommends items for purchase and/or possible alternatives.Prepares software/application programming specifications, develops computer programs and provides automation support for computer systems.Tests and debugs developed programs for proper execution and makes corrections or revisions as needed.
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