IT SPECIALIST (CUSTSPT)
U.S. Pacific FleetYou will serve as an IT SPECIALIST (CUSTSPT) in the IT Department of
STRIKE FIGHTER WING PACIFIC
STAFF.You will coordinate and manage the procurement, delivery, and life-cycle management of Communications and Information Systems (CIS) hardware and services in support of staff member technologyrequirements and requests for services.You will consult with customers to analyze and translate functional needs and issues.You will perform analysis ofrequirements and work methods to identify efficient and effective solution recommendations and alternative approaches or modifications.You will consult with Customer Technical Representatives (CTRs) and service providers to maintain advances in CIS services and to identify and/or develop nonstandard solutions to support complex end-user CISrequirements.You will manage the Telephone/Communications Service Request (TSR/CSR) and delivery process.You will ensure allrequirements for Information Assurance and Cyber Security are applied to CSFWP managed systems in compliance with DoD, DoN, CPF, CNAF and CSFWP instructions and directives.You will prepare and maintain required systems configuration, certification and accreditation documentation.You will serve as the serves as the CSFWP Website, Portal, and Share Drive administrator.You will apply customer service and customer support principles and methods through oral and written communication techniques.
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