IT Specialist (Network) (Network Administrator)

This position is located at Department of Housing and Urban Development, Office of the Chief Information Officer. This opportunity is also open to Status Candidates under Announcement 26-HUD-12971025. Please refer to that announcement for details on open period, eligibility, and
HUD's Mission The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country. This position is located in the Office of the Chief Information Officer (OCIO). This mission of OCIO is to enable delivery of HUD programs, services, and management processes by providing high-quality information technology (IT) solutions and services. The strategic goals of OCIO are to: rapidly modernize HUD's information technology to support key business initiatives; transform the information technology infrastructure to adapt to and adopt emerging technologies; develop a cadre of highly capable IT professionals with mission critical competencies needed to meet the Department's goals; and provide secure, rapid, and reliable data and information to our customers. As a IT Specialist (Network) (Network Administrator), you will: Develop, interpret, and apply information security and information assurance policies, principles, procedures, and best practices in the use and delivery of IT networking and related systems and services throughout the system life cycle. Troubleshoot and assist customers with network-related issues and problems via Help Desk trouble ticketing systems, complaints received via email, verbal, or other communications channels.