IT Support Technician L1 & L2 (m/w/d)

Job Description Provide onsite technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Troubleshoot Windows OS, Microsoft 365, and common enterprise applications Manage user accounts, permissions, and access in Active Directory Respond to service desk tickets and ensure timely resolution within SLAs Support meeting room technology and AV equipment Perform basic network troubleshooting (LAN/Wi-Fi connectivity i…