Lead Insurance Pricing Analyst
Monzo🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London (UK) | 💰 £85,000-£138,000 + Incentive Awards tied to your performance + benefits
About the Insurance Team:
We’re building insurance that actually works for people – no jargon, no faff, no feeling like you’re being caught out.
Our mission is to offer simple, reliable and delightful insurance products that meet real-life needs, backed by great underwriting and claims partners to power seamless internal operations and exceptional customer experiences.
We’re scaling our first product line, Home insurance, with plans to expand into additional insurance categories over the coming years. We're a focused team with ambitious growth targets and a chance to build something special from the ground up.
About the Role:
We’re looking for a Lead Insurance Pricing Analyst to help us better understand and improve the performance of Monzo’s insurance pricing.
This role sits at the intersection of data, pricing, and growth. You’ll be responsible for understanding how our prices perform in market, why, and where changes may be needed - from day-to-day optimisation through to longer-term pricing strategy.
This role will help Monzo bring stronger customer, conversion and market insight into pricing discussions, so we can better understand where we should be competitive, which customer segments we want to grow, and how pricing changes could support both growth and loss performance - while working in partnership with our insurer, who owns the pricing decisions and risk selection.
You’ll work closely with our insurance partner, data scientists, and product teams to turn pricing, risk and loss data into clear, actionable recommendations - particularly as we scale our distribution channels, including on price comparison websites (PCWs).
🔑 You’ll play a key role by…
- Building and maintaining a clear view of day-to-day pricing performance - understanding where we sit in the market and why
- Analysing pricing, conversion, claims and loss ratio data to identify opportunities to improve growth and profitability
- Running and supporting pricing experiments (e.g. segment-level changes, elasticity testing) including on PCWs
- Refining pricing segments, rating factors and tiering to improve decision quality
- Working with our insurer to evaluate pricing opportunities, assumptions and trade-offs, bringing the Monzo customer, conversion and market insight lens
- Building a clear view of price competitiveness, especially on PCWs, and recommending actions to improve rank and conversion
- Working with Data Science to deepen analysis, while independently driving core pricing work
- Helping develop our internal pricing capability - including frameworks, datasets and ways of working
🤩 We’d love to hear from you if…
- You have experience in insurance pricing, risk modelling, or data science - ideally UK Home or a
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