Manager, Sales Administration

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Manager, Sales Administration (Remote)

Full time, United Kingdom, Germany, Spain, France, Netherlands

In this role, you will act as a reliable point of support for day-to-day needs for the Global Program Optimization (GPO) team, enabling the team to operate efficiently and deliver strong client outcomes. You will ensure effective retention lifecycle application and measurement through review and reporting on sales pipeline activities.

As a Manager, Sales Administration, you will

• Act as primary point of contact for GPO team members for day-to-day activity, such as RFP/bid avoidance support, ad hoc reporting, presentations, data entry and CRM support/guidance
• Manage GPO inbox within Outlook: respond to or assign, lead and manage any incoming retention enquiries, archive resolved emails
• Utilize company provided CRM to document and support all sales activities
• Deliver reporting to requested parameters and frequency for senior leadership
• Assist in opening and managing corporate travel opportunities (CTOs) within the CRM, including opening/closing and updating records such as country-by-country details, volumes etc.. Ensure accuracy and alignment with client agreement records
• Establish and maintain relationships with key stakeholders at all levels within the BCD Travel organization

About you

• Proven success in an administrative, coordination, or business support role, including the use of CRM platforms and business applications
• Experience working in a large, fast-paced corporate environment with multiple stakeholders
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
• Strong technical aptitude with the ability to quickly learn new systems and technologies
• Excellent verbal, written, and presentation communication skills
• Travel industry experience or experience in a related service-oriented industry is preferred
• Additional language skills are an assetAbility and willingness to travel domestically and internationally as needed
• Bachelor's degree or equivalent combination of education and relevant experience

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.