Manager, Solutions Engineering

About the Role

As a Manager on the Solutions Engineering team at Mixpanel, you will lead a talented group of analytics consultants who are pivotal to our success. You will be at the forefront of driving customer value, guiding your team as they serve as the primary technical resources for our Sales organization.

This role is a unique blend of leadership, technical expertise, and business strategy. You will be responsible for coaching and developing your team, refining our technical sales processes, and collaborating across departments to ensure our customers achieve their business outcomes with Mixpanel.

You will also play a key role in hiring, onboarding, and managing the next wave of Solutions Engineers. By fostering a culture of excellence and deep customer empathy, you will empower your team to architect innovative solutions, drive product adoption, and ultimately secure the technical win with prospects and customers.

Responsibilities

• Develop & Mentor: Lead, coach, and grow a high-performing and inclusive team of Solutions Engineers, actively investing in their career development and upholding a high standard of performance.
• Drive Results: Partner closely with Sales leadership and Account Executives to provide technical expertise that drives new, retained, and expansion ARR. You will ensure your team's activities are directly contributing to the company's bottom line.
• Prioritize & Problem Solve: Guide your team through complex customer evaluations and technical challenges. You will manage team resources effectively, aligning the right skills to customer needs to achieve productivity targets and successful outcomes.
• Cross-Functional Partnership: Act as a key technical liaison, collaborating with peer managers across Sales, Product, and Engineering. You will gather and synthesize customer feedback from your team to influence product strategy and solve problems