Marketing Operations Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power the global marketing engine at Stripe. We partner closely with Growth, Demand Generation, Regional Marketing, Lifecycle, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision, prospect data is accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, and cross-functional program delivery.

What you'll do

We're looking for a Marketing Operations Program Manager to own and drive critical operational programs across campaign execution, prospect data management, and marketing process improvement. This role sits at the intersection of marketing technology, data operations, and program management—and requires someone who can move fluidly between strategic planning and hands-on execution.

You will serve as a process owner for key marketing operations workstreams, partnering with stakeholders across marketing, sales, and engineering to deliver scalable solutions that improve efficiency, data quality, and pipeline impact.

Responsibilities

• Embed within the regional marketing team to deeply understand and represent market nuances, and be the primary representative for Marketing Operations initiatives
• Serve as the process owner for campaign execution workflows across email, landing pages, and paid media, supporting Growth, Lifecycle, and Global Campaigns marketing teams
• Consult on best practices in Marketo, with a focus on automation, scalability, and operational design. Design complex nurture and trigger campaigns and standardize them for broader use
• Lead programs to address recurring operational challenges. Define objectives, success metrics, and build repeatable processes that scale
• Serve as a technical bridge between regional marketing, product, and engineering teams to s