Medical Data Clerk

The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Central Virginia VA Health Care System (CVHCS), Richmond VA Medical Center within the Mental Health Service. The position has primary responsibility for the management of the PCMM software program for Mental Health Services at the CVHCS including the CBOCs and Fredericksburg Health Care Center.Major Duties includes (but not limited to): The PCMM is a complex, nationally implemented, stand-alone computer program that is designed to monitor and manage Mental Health Services throughout the VA system. The integrity of the data within the PCMM system is extremely important to the management of the Mental Health Treatment Coordination (MHTC) within the Mental Health Service Line and is responsible for the integrity of Medical Center's significantly large PCCM database. Works closely with Medical Center clinic support staff, clinical service chiefs, CBOC staff, as well as contract providers (when applicable), Decision Support System (DSS) staff, VISN staff, and Headquarters staff to maintain the integrity of this program and the data within. Ensures the accuracy of the PCMM program through analysis and evaluation to ensure compliance with VHA PCMM, PACT, and Behavioral Health Interdisciplinary Program (BHIP) policies and guidelines and business rules throughout the VISN. Serves as the facility subject matter and technical expert, with the ability to troubleshoot and resolve user issues. Provides technical oversight of PCMM throughout the parent facility and substations. Establishes, monitors, and maintains provider/clinic profiles, monitors panel sizes, oversees and corrects transmission errors, and reviews/rectifies incorrect patient assignments. Establishes, defines and manages the PCMM team and positions set up for MHTC and specialty teams supervised by the Medical Center. Electronically creates or modifies team and position settings, assigns provider user class/rights based on verified credentials, links the associated clinic, sets maximum panel sizes, programs clinical alert notification levels, and establishes preceptor to associate provider links. Uses multiple assignment/re-assignment tools to move large groups of Mental Health Service patients to different teams and positions when changes become necessary. Prepares national, VISN, and Medical Center level reports upon request (monthly, bi-monthly quarterly and yearly) using established and Association of Clinical Research Professionals (ACRP) AD HOC FILEMAN computer programming routines. Collects, compiles, analyzes, and presents data regarding the integrity of the PCMM package and uses this analysis to prepare and develop PCMM program evaluation reports Applies analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature. Prepares data or applicable hospital reports for review by ma