Operational Risk Manager
Monzo🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 
£59,500 - £74,000 + Incentive Awards tied to your performance + benefits 
Our Operational Risk team
We’re looking for an Operational Risk Manager to join Monzo’s ever growing, high performing Risk & Compliance team! In this second line of defence role, you’ll give support to the business in rolling out and embedding core elements of the risk management framework, with a focus on operational resilience, financial processes, investment / wealth products, and regulatory projects, such as the Internal Capital Adequacy Assessment Process (ICAAP). Like any other regulated bank, we need to make sure we’re identifying the right risks and growing in control, but we want to do so whilst continuing with our agile “test and learn” approach to launching products.
You will build and support the implementation and day-to-day management of the operational risk management framework, complete oversight and challenge to the first line of defence, oversee and review change activity, investigate risk incidents, support risk assessments, and complete risk assurance activity. The role presents a great opportunity to focus on the management of operational risk and become a trusted second line risk partner to different areas across the business.
You’ll play a key role by…
- Supporting the implementation and operation of Monzo’s risk management framework, including embedding of the risk and control self assessment process and 2nd line oversight and monitoring
- Partnering with teams to help develop new products and features by embedding good risk practices, particularly Finance and Wealth / Investment departments
- Managing and following up on risk events that happen at Monzo, partnering with teams to find solutions and identify risks and controls
- Conducting in-depth reviews of different areas of the business, their adoption and implementation of technology,
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