Operations Supervisor Healthcare Atlanta
BelleBelle trains and deploys a network of Community Health Workers â known as Belle Technicians â to deliver in-home foot exams, preventive care, and care management. Backed by advanced data science, our care model detects emerging health risks early, often before they escalate. When issues arise, our telehealth team and nurses coordinate follow-up care and take action.
The result? Belle delivers clinical outcomes on par with blockbuster drugs, without a single pill. Our model helps prevent complications, reduce hospital visits, and improve quality of life â all with care that people genuinely love.
Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!
About This Role
As an Operations Supervisor in Atlanta, Georgia, you'll drive growth, build a strong team, and create community impact in your designated market. This role blends recruitment, market development, and operational excellence, ensuring seniors receive life-changing in-home care.
You'll be actively engaged in technician development, field shadowing, performance reviews, and issue resolution. You'll also collaborate closely with cross-functional teams to ensure every appointment is delivered with consistency, professionalism, and warmth.
You will also serve as the local face of the company â building trust with your team, ensuring quality standards are met, and collaborating cross-functionally to help Belle scale successfully. You'll work mainly remote but need to be available in the service area to shadow the field and provide support.
Key Responsibilities
Team Leadership & Development
- Lead technician hiring and onboarding in partnership with centralized recruiting and training teams
- Conduct field-based shadowing and provide real-time coaching
- Facilitate technician check-ins and performance reviews
- Support technicians in meeting certification and compliance requirements
- Foster a connected and motivated team culture with ongoing engagement initiatives
- Provide proactive coaching on hospitality, documentation, attendance, and professionalism
- Monitor KPI's such as attendance, appointment fulfillment, and CSAT
- Ensure proper execution of Belle's care model and scope of practice
- Manage documentation audits and follow up on quality concerns
- Track technician availability and support schedule optimization
- Report safety concerns, policy violations, or compliance issues as needed
- Collaborate with HR, Compliance, and Member Experience teams on escalatio
Similar roles
Senior Account Executive (Japan Remote)
Turnitin, LLC
Regional Sales Manager - Heart Failure (North UK)
Abbott
Enterprise Account Executive - Netherlands
Elevenlabs
Senior Regional Sales Director (Northern California, Wire Channel)
Virtus Investment Partners
Design & Tech
Related reads from TCHNX
How Passive Data Collection is Reshaping UX Research
As users grow weary of surveys and interviews, researchers are turning to ambient behavioural signals from keystroke dynamics to micro-interactions to understand product experience without asking a single question.
Why Gen Z is Rejecting Performative Productivity
After a decade of glorifying the grind, a cultural shift is underway. Young professionals are abandoning side hustles not out of laziness, but as an act of resistance against late capitalism's demand for constant monetization.
The Inference Economy: Why AI’s Biggest Cost Shift Is Happening After Training
A major shift in AI economics is reshaping the industry. As training frontier models becomes more expensive and inference becomes dramatically cheaper, companies are being forced to rethink how they build, deploy, price, and monetise intelligent systems.