People Analytics Manager/Lead (12 month FTC)

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Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We’re looking for a People Analytics Lead to help transform how Zopa uses workforce data.

Following the launch of our new People Analytics platform, OneModel, you’ll lead the next phase of its implementation, driving adoption, building self-service reporting and ensuring it delivers meaningful value across the business.

Alongside this, you’ll maintain business-critical reporting, strengthen data governance, and provide trusted insights to senior leaders, the Executive Committee and Board.

This is a hands-on role where you’ll work closely with People, Finance, Technology, and external partners to build a scalable and trusted people analytics capability.

A day in the life:

Own and deliver the OneModel roadmap, prioritising business needs, and platform enhancements.
Develop dashboards, metrics and self-service reporting for colleagues and senior leaders.
Produce Executive Committee and Board reporting, alongside ad hoc analysis.
Maintain accurate and consistent people, organisational and headcount data.
Partner with Finance to create a single source of truth for workforce reporting.
Manage implementation partners, Technology teams, and third-party vendors.
Improve data governance, reporting definitions and documentation.
Automate manual processes and standardise reporting across the People team.
Support Reward, Talent Acquisition, Learning & Development and Employee Experience with actionable insight.
Use data storytelling to turn analysis into clear business recommendations.

About you:

You’ll combine strong people analytics experience with excellent stakeholder management and hands-on delivery skills. You’ll be comfortable working with complex data, leading platform improvements and presenting clear insights to senior audiences.

You’ll ideally have:

Experience implementing or developing an enterprise people analytics platform.
Experience with OneModel, Visier, Workday People Analytics, ChartHop or a similar platform.
Strong experience working with people data, reporting and analytics.
Experience creating dashboards and self-service business intelligence solutions.
Advanced Excel skills and experience combining data from multiple systems.
A good understanding of data governance, data quality and master data management.
Experience managing vendors or implementation partners.
Confidence presenting insights to senior leaders, Executive Committees or Boards.
Strong communication skills and the ability to influence technical and non-technical stakeholders.

Experience with SQL, Power BI, Tableau, HiBob, Lever or working within a regulated environment would be beneficial.

You’ll be commercially minded, highly organised, and comfortable balancing strategic priorities with hands-on delivery. Most importantly, you’ll care deeply about data integrity and using people insight to improve business performance and the employee experience.

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