Principal Presales Engineer
TwilioWho we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
.
See yourself at Twilio
Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role,
Listed via
Greenhouse
Similar roles
Sr. Customer Support Engineer, Raipur
Danaher
Collibra Platform Developer (Mid to Senior)
Arch Capital Group Ltd.
Scheduling Director (Renewables Construction)
MasTec Industrial
Mom and Baby Care Manager - RN - Must reside in Nevada
CareSource
Design & Tech
Related reads from TCHNX

The Quiet Revolution in Local-First Software
As major platforms face outages and data breaches, a new generation of developers is building applications that prioritise local data storage and peer-to-peer sync, challenging the cloud-first orthodoxy that's dominated tech for two decades.

The Return of Physical Controls: Why Haptic Feedback Is Reshaping Digital Interfaces
After years of pursuing flat, buttonless designs, tech companies are rediscovering the value of tactile interaction. A new wave of products proves that touching isn't just feeling it's understanding.

The Quiet Revolution of Parametric Design Tools in Everyday Products
Parametric design is migrating from architecture studios to consumer products. As tools democratize and manufacturers adopt flexible production, we're entering an era of mass customization that challenges fundamental assumptions about design.