Principal Solutions Consultant

As the Principal Solutions Consultant for APAC, you will be a key strategic leader and the "technical face" of PagerDuty across the APAC region. This is a high-impact role that sits at the intersection of Sales, Product, and Engineering. You won’t just be selling a platform; you will be partnering with CTOs, CIOs, and VPs of Engineering at APAC’s most influential enterprises to redefine how they manage digital operations, resilience, and automation.

You will act as a bridge between our customers’ long-term strategic needs and PagerDuty’s product roadmap. You will spend your time evangelizing the PagerDuty Operations Cloud, mentoring our high-performing technical sales teams, and acting as a trusted advisor to the C-suite on topics ranging from AIOps and SRE maturity to digital transformation and cloud migration.

Key Responsibilities

• Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud within their organizations.
• Represent PagerDuty as a thought leader at major industry events (e.g., AWS Summit Sydney, Gartner IO) and through digital content, white-papers, and local media.
• Partner closely with our Global Product and Engineering leadership in San Francisco to ensure the unique requirements of the APAC markets are represented in our long-term roadmap.
• Provide architectural oversight and executive presence for our most complex, high-stakes enterprise opportunities in the ANZ region.
• Foster a local community of DevOps and SRE leaders, sharing best practices on operational excellence, incident response, and the ethical application of AI in operations.
• Stay ahead of the curve on the APAC competitive landscape, identifying market shifts and technical trends that Page