Product Owner I

This role requires two in-office days per week for candidates who live within 50 miles of Portsmouth, NH; Plano, TX; Seattle, WA; or Boston, MA.

USRM Electronic Content Solutions (ECS) is seeking a Product Owner to join our Forms Development team, responsible for delivering scalable, compliant, and cost-effective insurance form solutions for Auto, Property, and Umbrella products. This role is integral to enabling Liberty Mutual's ability to bring policy forms to market quickly and accurately while supporting regulatory compliance, profitability programs, and platform convergence initiatives. You'll work within a mature, high-throughput forms factory model serving USRM's largest business priorities.

Join a team at the center of how Liberty Mutual brings insurance products to market. You'll own the delivery of policy form content that directly impacts profitability, regulatory compliance, and customer experience — while shaping a modernizing forms ecosystem undergoing significant convergence and operating model evolution. If you thrive on balancing speed, quality, and stakeholder complexity in a high-throughput environment, this is your role.

The Ideal Candidate Will Have:

• Experience in insurance forms, document management, or publishing/content management systems
• Familiarity with regulatory/compliance filing processes and state-level insurance requirements beneficial
• Background working with form template technologies (e.g., LibreOffice, open-source document generation tools, or similar)
• Experience managing vendor/contractor delivery
• Comfort working across multiple stakeholders (forms analysts, compliance, product, engineering) in a matrixed environment
• Understanding of SLA-driven delivery models and cycle time optimization
• Experience with agile delivery at scale

Responsibilities

• Contributes to the creation of product vision and alignment with strategic priorities with stakeholders. Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• With the squad/team, contributes towards achieving assigned product KPIs.
• Manages form development product delivery across multiple lines of business (Auto, Property, Umbrella) with increasing complexity driven by regulatory requirements, multi-brand convergence, and cross-portfolio dependencies
• Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in PI Planning ceremonies and sets sprint/PI-level priorities in alignment with ECS OKRs, USR