Program Analyst (Informatics)

This position serves as a health care professional who uses that knowledge to influence and adapt IT systems to drive management of the health system toward effectiveness and efficiency. Performs workflow assessment and optimization in clinical, administrative, educational, and research domains, in addition to adapting software controls to existing workflow. The incumbent is a primary resource for VHA leadership when mission critical updates/problems are identified at the facility.Majorduties include, but are not limited to the following: As a primary VHA subject matter expert for Health Informatics, the employee serves as the knowledge expert for the electronic health record and associated clinical software and provides users and staff with consultative support andeducation. Consults, advises, and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations end systems. Initiates, develops and executes complex projects that support veterans' health care needs, collaborating effectively in a lead role; assists clinical business end users In reengineering business processes for clinical efficiency and documentation. Represents a wide variety of stakeholders and liaisons with both internal and external organizations. Identifies end-user educationalrequirements and training needs; develops educational programs and instructional materials and appropriate tools to educate the users and support staff at all levels of the organization, and trains others to deliver educational programs. Examines the need for change throughout the organization, determines what changes need to be aligned and how to do it, and leads or participates on process improvement, root cause analysis and system redesign teams. Exercises expertise in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses; and develops performance management tracking tools. Extracts, analyze and provides data to assess treatment impacts such as: clinical endpoints, health status outcomes and utility estimates; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact assessments. Maintains state of the art knowledge of changes in technology and clinical environment to identify, propose, formulate, and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations. Advises those in the informatics organizational structure of programmatic (formal and informal methods) and securityrequirements for data access, and advises staff mem