Programs and Business Operations Lead, Cities

The Community You Will Join:

The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth.

The Difference You Will Make:

As a Programs and Business Operations Lead, you will bring specialized experience in regulatory operations, and the ability to develop and execute strategies to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy. You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions.

You will align the functions operating globally behind common objectives and work with other teams in the organization of cross border projects. You should be comfortable developing operational programs and processes, have experience navigating complex regulatory environments, and possess a keen eye for quality/detail that inspires the teams and individuals you work with to exceed expectations.

A Typical Day:

• Lead the strategic development and execution of highly scalable programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
• Build and maintain program management frameworks that ensure measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
• Translate emerging regulatory trends, data, and cross-functional inputs into actionable business strategies for senior leadership.
• Influence cross-functional roadmaps and corporate strategy through deep exper