Property Manager

Property Manager

Job Description

Reports to:

Senior PM

Division:

GOPM

Department:

Property Management

Status:

Full-Time

Location and Work Setup:

Remote

Summary:

Green Ocean Property Management (GOPM) is hiring a detail-driven and proactive Property Manager Assistant to support the daily operations of our property management team. In this role, you will be instrumental in maintaining tenant satisfaction, ensuring smooth leasing processes, and coordinating with vendors and internal teams to address property needs.

This is a client-facing, systems-heavy role that requires strong organization, responsiveness, and communication skills. You’ll handle the front lines of tenant communication, assist with maintenance logistics, and contribute to streamlined operational execution — all from a remote environment.

Key Responsibilities:

Tenant Communication & Lease Management

• Act as the primary point of contact for tenants — address inquiries, requests, and concerns in a timely, professional manner.
• Assist in lease lifecycle management including drafting lease agreements, facilitating renewals, and processing terminations.
• Manage rent collection activities, send reminders, escalate late payments, and help enforce payment terms.

Maintenance Coordination

• Serve as liaison between tenants, property owners, and vendors.
• Schedule and monitor maintenance and repair work orders using internal tracking tools.
• Ensure follow-through and resolution of service requests; maintain a high standard of property condition.

Records Management

• Maintain up-to-date digital records including leases, inspection reports, rent rolls, and maintenance logs.
• Ensure compliance with state and federal property management regulations regarding documentation and tenant interactions.

Tenant Screening & Onboarding

• Conduct background checks, verify employment and references for prospective tenants.
• Assist in preparing onboarding materials and move-in documentation.

Move-In/Move-Out Support

• Assist in the coordination of property inspections for both move-ins and move-outs.
• Prepare condition reports and coordinate with vendors for turnover services.
• Ensure timely processing of security deposit returns in accordance with regulations.

Reporting & Data Entry

• Generate regular operational reports, including:
  • Occupancy/vacancy rates
  • Maintenance activity summaries
  • Rent collection status
  • Lease expiration schedules
  • Flag operational risks or trends proactively.

Marketing & Listings Support

• Create or update rental listin