Sales AI Engineer

Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day.

As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization)
• Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution
• Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production
• Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment
• Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency
• Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes