Sales & Marketing Administrator - Work from Home/Dayshift

Join a growing organisation where you'll play a key role in supporting the Marketing and Sales teams through administration, CRM management, customer enquiries, bookings, and digital marketing activities. This is an excellent opportunity for a highly organised professional who enjoys working in a collaborative environment, delivering exceptional customer service, and contributing to business growth.

• Provide general administrative support to the Marketing and Sales teams.
• Track leads and enquiries generated from various channels, including email, YouTube, Facebook, and Instagram, and assign them to the appropriate Sales team members.
• Enter, maintain, and update accurate customer and sales data within the company CRM (Salesforce).
• Monitor shared email inboxes daily, responding to or escalating enquiries as required.
• Support online charter reservations by ensuring enquiries and bookings are processed accurately and in a timely manner.
• Manage online bookings for charter rentals, travel packages, and events.
• Upload photos, videos, and other marketing content across social media platforms to support marketing initiatives.
• Ensure all inbound and outbound communications reflect the company's professional standards and commitment to excellent customer service.
• Perform other duties appropriate to the position as required.

Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, Humanities, or a related field.
• At least years of experience in office administration, sales support, social media marketing, or a similar role.
• Proficiency in Microsoft 365 applications.
• Experience using CRM systems, preferably Salesforce.
• Familiarity with social media marketing is preferred.
• Strong administrative, organisational, and analytical skills.
• Excellent written and verbal English communication skills.
• Strong problem-solving and critical thinking abilities.
• High attention to detail with the ability to quickly learn new systems and processes.
• Flexible and adaptable, with the ability to manage changing priorities.
• Ability to work effectively both independently and as part of a team.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: 

• Work from home
• Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging c