Senior Associate, Territory Sales Representative

26WD97050

Position Overview
The Senior Associate Account Representative, Territory is responsible for independently managing scalable, low-touch sales coverage across assigned territories. This role focuses on identifying and driving expansion opportunities, supporting demand generation efforts, maintaining account health, and articulating customer value with minimal supervision. The position requires strong organizational discipline, data-driven decision-making, and effective collaboration with partners and extended sales and customer success teams.

Responsibilities

• Provide scalable, low-touch territory coverage by leveraging automated and digital engagement channels alongside selective direct customer interactions, operating independently with moderate guidance

• Identify and drive expansion opportunities, including upsell, cross-sell, and new seat growth within assigned accounts or territories, applying sound judgment within defined guidelines

• Activate and support demand generation activities through pooled marketing programs and transactional sales motions, managing day-to-day execution with limited direction

• Manage baseline customer relationships by tracking account health, maintaining accurate pipeline and forecast visibility, and working through partners where appropriate to ensure coverage and continuity

• Articulate and drive customer value creation by clearly communicating benefits and outcomes, adapting engagement approaches creatively to deepen customer adoption and engagement

• Develop, maintain, and report sales forecasts and pipeline, covering seat expansions and upsell/cross-sell opportunities, following general guidance on new initiatives
   

Sales Team Collaboration

• Orchestrate cross-functional engagement with partners, extended sales teams, and customer success to ensure timely and consistent follow-up on identified opportunities

• Support technical discovery by identifying complex or technical customer needs and coordinating effectively with technical specialists, sales engineers, or partners

• Enable partner engagement by collaborating with Partner Management teams, ensuring opportunity visibility, and sharing relevant account context and data

• Facilitate co-sell motions across regions for larger or multinational accounts, sharing best practices and contributing to consistent execution across geographies

Required Skills & Competencies

• Organizational discipline with the ability to manage time effectively, follow structured processes, and handle a high volume of accounts