Senior Client Partner
LivePersonLocation: Toronto, Canada Remote Status: Fully Remote (#LI-Remote)
LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.
Position Overview
As a Senior Client Partner, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will lead complex enterprise sales motions with North America’s largest brands, helping them modernize customer engagement through AI-led digital transformation. Orchestrating multi-million dollar deals that redefine how North America’s leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director of Sales, NA, this role sits within our Global Sales organization and is pivotal to our expansion in the region.You will join LivePerson at a critical juncture of AI-led innovation as we empower global brands to modernize their digital transformation strategies through seamless messaging, voice, and automation.
You Will: Key Responsibilities & Impact
Strategic Sales & Territory Leadership:
- Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list.
- Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability.
- Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas.
Executive Engagement & Value Positioning:
- Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner.
- Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI.
- Demonstrate discipline in qualification, deal strategy, and forecast accuracy within complex enterprise sales environments, mastering the MEDDPICC framework
Cross-Functional Collaboration:
- Operate with a high degree of ownership and autonomy while coord
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