Senior Community Manager
DuolingoOur mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role
We’re looking for a Senior Community Manager who is equal parts strategist, builder, and hands-on operator. This is a unique opportunity to shape how millions of learners engage with Duolingo, not just today, but for years to come.
You will work hand-in-hand with the Head of Community to craft and build the community function from scratch. You’ll bring creative ideas, help define structure and best practices, and co-create a vision for what a high-impact, high-delight global community looks like at Duolingo.
At the same time, you will own and lead the day-to-day engagement across our community channels. You’ll be the front line of how we show up with learners, moderators, superfans, and ambassadors — cultivating joy, trust, safety, and belonging through every interaction.
You’ll partner closely with Product, Engineering, Marketing, Communications, and Customer Support to bring the community’s voice into the heart of the organization.
🧠 You will...
Own and lead day-to-day community operations
- Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience
- Build and maintain strong relationships with moderators, ambassadors, and superfans
- Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo’s signature tone
- Monitor community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement
- Launch initiatives that grow participation, sentiment, and long-term community value
Own and lead day-to-day
Listed via
Greenhouse
Similar roles
Sr. Customer Support Engineer, Raipur
Danaher
Collibra Platform Developer (Mid to Senior)
Arch Capital Group Ltd.
Scheduling Director (Renewables Construction)
MasTec Industrial
Mom and Baby Care Manager - RN - Must reside in Nevada
CareSource
Design & Tech
Related reads from TCHNX
The Quiet Revolution in Local-First Software
As major platforms face outages and data breaches, a new generation of developers is building applications that prioritise local data storage and peer-to-peer sync, challenging the cloud-first orthodoxy that's dominated tech for two decades.
The Return of Physical Controls: Why Haptic Feedback Is Reshaping Digital Interfaces
After years of pursuing flat, buttonless designs, tech companies are rediscovering the value of tactile interaction. A new wave of products proves that touching isn't just feeling it's understanding.
The Quiet Revolution of Parametric Design Tools in Everyday Products
Parametric design is migrating from architecture studios to consumer products. As tools democratize and manufacturers adopt flexible production, we're entering an era of mass customization that challenges fundamental assumptions about design.