Senior Corporate Counsel - Legal Transactions

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Location 
San Francisco Bay Area or Washington, D.C.; hybrid or remote work will be considered for the right candidate

Role Overview

Five9 is seeking an experienced commercial attorney for our in-house Transactions Legal Team within the Legal and Compliance organization. In this role, you will be pivotal in enabling Five9’s revenue growth by supporting the company’s sales and commercial operations. Your work will focus on drafting, reviewing, and negotiating complex commercial agreements for our cloud center platform, AI-enabled services, data processing, and security offerings. This position requires close collaboration with Sales and other cross-functional teams to support closure of complex commercial transactions and drive legal department initiatives in alignment with company business processes, policies, and objectives.

Key Responsibilities

• Draft, review, and negotiate a broad range of commercial agreements, including master services, data processing, partner and reseller, business associate, vendor, end user license, confidentiality, and service level agreements.
• Prime complex legal transactions with a variety of customers and partners of different scales and sizes, across verticals such as retail, insurance, finance, and healthcare.
• Advise internal stakeholders on liability, AI and data use, data privacy, cybersecurity, and regulatory compliance considerations within commercial agreements.
• Partner closely with Sales, Operations, Product, Compliance, Procurement, and Finance teams to successfully close customer and partner transactions.

• Identify legal risks and provide balanced, pragmatic solutions that support business objectives while managing legal risk in a high-pressure, high-growth environment.

• Assist in the development, maintenance, and continuous improvement of contract templates, negotiation playbooks, frequently asked questions, and scalable legal processes