Senior Fullstack Software Engineer - (Customer Journey)

The Opportunity

The Customer Journey team at Postman is responsible for shaping how users experience the product from their first interaction through to becoming active, engaged customers.

We own the critical paths between sign-up and purchase including new user onboarding and the moments where users discover and adopt key features. As Postman expands what it means to be a customer, from enterprise organizations to teams of engineers to individual developers working with AI agents, this team plays a central role in defining and evolving those experiences.

We’re looking for a Senior Engineer who is excited to build and improve product journeys end-to-end. You’ll work at the intersection of product, design, and engineering to create intuitive, high-quality experiences that help users find value in Postman—whether they’re exploring on their own or collaborating as part of a team.

What You’ll Do

• Own and improve key product journeys from sign-up through onboarding, feature discovery, and purchase
• Build and refine user experiences that help developers and teams quickly understand and realize the value of Postman
• Design and implement features that drive adoption of core platform capabilities across different user types (individuals, teams, and AI-assisted workflows)
• Partner closely with Product, Design, and Data to identify opportunities and prioritize improvements across the user journey
• Use experimentation and analytics to inform decisions and validate the impact of changes
• Develop a deep understanding of how developers