Senior Manager, Accounts Receivable, Credit & Collections (EMEA)

About the role

Anthropic is scaling rapidly, and so is our customer base. As our commercial business grows across EMEA, we need a senior leader to own credit and collections for the region. You will join our Invoice to Cash (I2C) team and be responsible for the end-to-end credit and collections lifecycle for EMEA customers, from onboarding credit reviews through dispute resolution and cash recovery.

This is a senior people leadership role with meaningful strategic scope and a strong automation mandate. Anthropic expects its finance function to operate at the frontier of what AI and modern tooling make possible, and credit and collections is a natural place to lead from the front. You will manage a team of managers and analysts, set the credit and collections strategy for the region, and own the automation roadmap that lets us scale cash collection without linearly scaling headcount. You will partner closely with Sales, Legal, Deal Desk, and Customer Success leadership, and help shape the processes, policies, and systems that allow us to extend credit responsibly and collect efficiently at enterprise scale. You will report into the Accounts Receivable Lead and work alongside regional counterparts in the Americas and APAC to drive consistency in how we manage customer credit risk globally.

If you enjoy building operational rigor in a fast-moving environment, have a track record of scaling credit and collections functions through automation and AI, and care about doing right by customers while protecting the business, we would love to hear from you.

Key responsibilities

• Set the strategic direction for EMEA credit and collections, including portfolio management, aging reviews, and cash forecasting for the region.

• Own the EMEA collections automation roadmap, including segmentation strategy, dunning workflows, self-service payment experiences, and automated dispute routing.

• Drive adoption of AI across the credit and collections workflow, including intelligent prioritization of collector outreach, AI-drafted customer correspondence, predictive risk scoring, and au