Senior Manager, Revenue Accounting, Order Management & Billing
AnthropicAbout Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're seeking an experienced Order Management & Billing professional to join our Revenue Accounting Team. In this pivotal role, you'll spearhead the development and scaling of our order management processes while solving complex, cross-functional challenges. You'll collaborate across the organization to drive critical financial infrastructure improvements. If you're passionate about making a significant impact at an innovative company at the forefront of AI development, join us in our mission to build cutting-edge, safe AI systems.
Responsibilities
Core Operations & Financial Management
- Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness
- Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures
- Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications
- Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics
- Develop and track operational metrics to support strategic decision-making
- Support global business operations and international customer requirements
Strategic Partnerships & Collaboration
- Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections
- Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems
Process & System Optimization
- Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience
- Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions&l
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