Senior Prime Finance Client Relationship Manager

Headquarters: Remote - USA

As a Senior Account Manager on the Institutional Financing team, you'll own and grow Coinbase's most strategic institutional client relationships across our full prime brokerage platform. This team delivers comprehensive financing solutions, including lending, margin, shorting, and cross-margining capabilities across spot and derivatives markets, that enable institutions to deploy trading strategies and achieve capital efficiency at scale. You'll serve as the senior point of contact for complex, multi-product hedge fund and institutional clients, partnering across sales, trading, legal, credit, and operations to unlock revenue and shape the future of institutional crypto financing.

What you'll do:

• Own and deepen relationships with Coinbase's most strategic hedge fund and institutional clients, driving multi-product expansion by matching client strategies to Prime financing capabilities including portfolio margin, cross margin, trade finance, bilateral loans, and PrimePlus.
• Lead onboarding and activation of complex, multi-product institutional clients across the full Prime financing suite, ensuring seamless coordination with legal, compliance, operations, credit, and product teams.
• Serve as the senior escalation point for client issues, resolving complex needs with speed and ownership while acting as the voice of the client to product and engineering on roadmap priorities.
• Partner with Sales and Trading to originate new business and advance the institutional pipeline, representing Coinbase at the senior levels of client organizations.
• Build scalable coverage models, onboarding playbooks, and team processes while mentoring junior PFS team members to improve throughput and quality across the function.