Senior Product Designer

ABOUT THE TEAM:

Tide is looking for an exceptional Senior Product Designer to join our Admin Services team — the group behind Tide’s financial management products, including Bookkeeping, Taxes, Insights, Invoicing, Payroll and Filings across all markets we operate in.

This area of the business is entering a major growth phase, with significant investment in product development, product-led growth and international expansion. It’s a rare opportunity to shape products that are becoming increasingly central to how small businesses run and manage their finances globally.

ABOUT THE ROLE:

• You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations.
• Using your full range of Product Design skills to discover, research, design and deliver engaging, well crafted experiences across mobile and web.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• You'll deeply understand the members you're designing for. Whether it's running your own user research sessions, gleaning previous insights or digging into usage analytics.
• You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members.
• You’ll work alongside colleagues within the Design practice to understand the core needs of our members’, and find innovative and well-thought ways to meet these needs.
• You’ll use and contribute to the Tide Design System to create experiences that keep the experience for our members consistent and world-class.

WHAT WE ARE LOOKING FOR:

• At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role.
• A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process and measurable impact (results).
• Ability to identify when research is needed and experience in running your own moderated sessions with users.
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering.
• You are a great storyteller who can clearly paint a compelling picture of the ‘why’ that underpins your work.
• You’re impact-driven and are able to be pragmatic about trade offs, striking the balance between going fast and going slow.
• Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards.
• Demonstrable proficiency in Figma.
• Good understanding of Design Systems and accessibility, to ensure consistency, scalability, and inclusivity.