Senior Product Designer/Industrial Designer
ScaleJetOur client is a fast-growing eCommerce company in the Patient Care space with a large presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche. They are seeking a highly experienced professional to fill an immediate full-time remote Senior Product Designer/Industrial Designer opening.
As the Senior Product Designer/Industrial Designer, you will lead the design and development of next-generation patient care products - from concept through production - translating caregiver feedback, customer reviews, and competitive insights into profitable, manufacturable solutions with exceptional ergonomics, usability, and functional detail.
About the company:
The company is a purpose-driven provider of Patient Care products dedicated to enhancing the lives of patients and caregivers. With thousands of positive reviews and a passionate, diverse team from around the globe, the company prides itself on creating products that are not only well-designed but genuinely useful. Customer obsession is a guiding principle that shapes the company's strategy, culture, and decisions.
The company's mission is centered on improving well-being through meticulous attention to detail and continuous listening to customer feedback, ensuring that its solutions meet real caregiving needs. Its vision is to empower patients and caregivers with innovative products that improve quality of life. The company also values caring customer service, professional growth, work-life balance, and a supportive environment where team members can thrive and contribute to meaningful product impact.
This is a Full-Time | Fully Remote position reporting to the Project Manager.
Key Responsibilities:
- Lead the end-to-end design process from concept development to production-ready solutions, ensuring all designs go through rigorous DFM (Design for Manufacturing) and DFA (Design for Assembly) analysis.
- Translate internal product briefs, caregiver feedback, VOC data, and customer reviews into innovative, user-centered product concepts.
- Apply deep materials knowledge to select the most suitable materials that balance aesthetic with structural durability and cost-efficiency.
- Create advanced CAD models and detailed technical design and engineering documentation, utilizing FEA (Finite Element Analysis) and structural simulations to validate mechanical integrity and performance before prototyping.
- Design and validate mockups, prototypes, and functional test samples.
- Collaborate closely with engineers, sourcing partners, and marketing to balance creativity with cost targets, supplier capabilities, and timelines.
- Optimize design-to-prototype cycle times and improve design efficiency.
- Maintain high standards of manufacturability, functional performance, and customer satisfaction (targeting 4.5+ product ratings).
- Communic
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