Senior Software Quality Engineer (Mexico Remote)

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

The Senior Software Quality Engineer (SSQE) plays a critical role in assuring quality (adherence to requirements and user experience) by testing the company's applications. This role shares ownership over moderate to complex architecture developments, including strategy, plan, framework, and solution development. The SSQE is responsible for creating automation frameworks from scratch, solving high complexity problems, developing Continuous Testing (CT) models, and acting as a Point of Contact (POC) for technical guidance across the product domain. They exhibit advanced, wide-ranging experience, using in-depth professional knowledge, acumen, and concepts to develop and resolve complex models and procedures creatively and effectively.

Responsibilities: 

• Defines, develops, and implements quality assurance best practices and procedures: test strategies, test plans, test cases, and other quality-related assessments for their Domain.
• Participates in all aspects of testing, including functional, regression, integration, and test planning.
• Works collaboratively with their team during all project stages to provide in-process testing results.
• Designs, writes, executes, and maintains automated and manual tests, as well as frameworks for UI tests.
• Augments development teams by enhancing test coverage where needed.
• Investigates, records, triages, and tracks defects, and verifies their fixes.
• Participates in code releases and the code review process.
• Stays up-to-date with new testing tools and test strategies.
• Provides leadership, guidance, training, and mentoring to implement quality validations and initiatives for the domain.
• AI Integration: Leverages generative AI coding assistants to optimize framework scripting