Senior Systems Engineer #243

The Senate Sergeant at Arms is seeking a Senior Systems Engineer #243. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.Contributes to the section's work effort in responding to incidents from other sections, including the help desk. Supports tasks which may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues. Assists users with computer needs such as installing and configuring software/hardware on their PC; troubleshoots problems with user systems. Provisions new accounts for users. Supports the section's work effort to develop processes and procedures to streamline the resolution of issues. Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to the users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments. Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN applications problems; installs integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software. Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and availability; assists in developing, testing, and implementing database store procedures, functions, triggers, views, and packages. Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users. Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation. Attends internal training provided by subject matter experts to understand operational tasks, documents support needs and share the information within the assigned section. Other duties as assigned.