Service Desk Officer
Granite ConsultingService Desk Officer Providing technical support and assistance to end-users who have issues with their hardware, software, network connectivity, or other IT-related problems. To assist with project work, such as desktop and laptop upgrades. This position is required to be on-site and will need to drive to the Council's external offices. Objectives: Incident management: Quickly and efficiently responding to incidents reported by users and resolving them to minimize the impact on the business Se…
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