Shared Service Analyst

ABOUT THE TEAM:

Our Finance Operations team is the collaborative engine that keeps Tide’s global financial processes running efficiently and accurately. We are a fast-paced, highly motivated group dedicated to maintaining the financial integrity of our day-to-day operations across multiple geographical locations. By joining us, you will be part of an environment where your ideas for operational enhancements are actively encouraged, and your work directly supports Tide’s rapid global scaling.

ABOUT THE ROLE:

We are seeking a Shared Service Analyst to join our finance team. This is a hands-on, end-to-end role spanning both accounts payable (AP) and accounts receivable (AR) across multiple group entities and currencies. You'll own core AP processing while also managing a meaningful AR workload — billing, collections, and receipt allocation - making this an ideal role for someone who wants exposure across the full transactional finance cycle in a fast-scaling, global business.

The ideal candidate has solid experience in a busy AP function, brings demonstrable AR experience, and is excited to help build and improve processes as we globalize.

As the Shared Service Analyst you’ll be performing:

Accounts Payable (core)

• Processing supplier invoices for various companies in our group, ensuring accurate coding, correct tax treatment, and identifying errors.
• Matching invoices to purchase orders and resolving discrepancies before payment.
• Processing employee expense reports, ensuring compliance with internal policies and reviewing supporting documentation.
• Resolving problems with vendors and reconciling vendor statements to our ledger.

Accounts Receivable (core)

• Raising and issuing customer invoices, allocating receipts, and monitoring aged debt.
• Following up on outstanding balances, supporting collections, and resolving customer billing queries promptly and professionally.
• Reconciling customer accounts and investigating unallocated or misapplied receipts.

Banking, reporting & continuous improvement

• Processing bank transactions in various currencies, ensuring accurate allocation of payments and receipts, and performing bank reconciliations.
• Preparing AP/AR ageing, cash, and other reports on a regular and ad hoc basis.
• Maintaining the finance inboxes for different companies, ensuring all communications are processed properly and stakeholders are kept informed in a friendly and effective manner.
• Identifying opportunities for enhancements in AP and AR processes, contributing to the organization's continuous improvement efforts and operational efficiencies.
• Supporting the team with ad hoc tasks and requests from the line manager.