Solution Engineer - Nexus Black

As a Solutions Engineer within IFS Nexus Black, you will partner closely with Strategic Account Executives throughout the sales lifecycle to help enterprise customers understand how AI can solve their most complex business challenges.

This is not a traditional pre-sales engineering role. Success requires curiosity, business acumen and strong technical depth. You will combine consultative discovery, solution architecture and AI expertise to design customer-specific solutions that demonstrate measurable business value.

You'll engage directly with executive stakeholders, technical teams and business leaders, translating customer objectives into AI-powered solutions while collaborating closely with Product, Engineering and Customer Success teams.

You will play a critical role in helping customers move from vision to adoption by designing compelling demonstrations, leading proof-of-value engagements and influencing future product direction through customer insights.

Key Responsibilities

Customer Discovery & Business Consulting

• Lead technical discovery sessions to understand customer priorities, business processes and operational challenges.
• Translate customer objectives into AI use cases aligned to measurable business outcomes.
• Identify opportunities where Nexus Black can create competitive advantage and operational value.
• Build trusted relationships with business executives, technical leaders and solution stakeholders.

Solution Design & Technical Leadership

• Design end-to-end AI solution architectures leveraging Nexus Black capabilities.
• Recommend approaches that combine AI agents, enterprise data, automation and existing IFS solutions.
• Provide architectural guidance throughout customer engagements.
• Create solution designs that balance innovation, scalability, security and operational readiness.

Solution Demonstrations & Proof of Value

• Deliver compelling demonstrations tailored to customer use cases.
• Lead technical workshops, design sessions and executive presentations.
• Define and execute proof-of-value engagements that validate customer outcomes.
• Support customers throughout technical evaluations and pilot initiatives.

Sales Partnership

• Partner with Strategic Account Executives on opportunity qualification, technical strategy and deal execution.
• Serve as the primary technical advisor during enterprise sales cycles.
• Help develop technical proposals, solution documentation and customer presentations.
• Support competitive positioning and technical differentiation.

Product & Engineering Collaboration

• Provide structured customer feedback to Product Management and Engineering.
• Identify recurring