Solutions Architect, SF Bay Area

San Francisco Bay AreaOn-site 2w ago

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

As a Solutions Architect on the Games team at Discord, you'll serve as the technical owner for AAA game developer partnerships. You'll lead the architectural and integration work that helps studios successfully implement Discord's developer tools, including the Social SDK.

We're looking for an experienced technical practitioner who wants to operate at the intersection of solution architecture, game development, and developer partnerships. You'll own the technical relationship with major studios end-to-end: from discovery and architecture, through implementation, to ongoing optimization. You'll work closely with Sales, Product, and Engineering, and you'll serve as a technical resource and mentor for more junior team members.

What you'll be doing

Technical Ownership
- Own end-to-end solution architecture for AAA game developer accounts
- Lead technical discovery sessions and architectural reviews for customer implementations across the Social SDK and Discord's broader developer toolset
- Provide expert guidance on best practices for integrating Discord's Social SDK and enabling commerce across diverse game genres, engines, and platforms
- Troubleshoot deep technical issues that fall outside defined processes, working independently to define scope and propose solutions
Customer Partnership
- Build trusted advisor relationships with senior technical stakeholders — engineering leaders, technical directors, and architects — at AAA partner studios
- Anticipate partner needs and proactively propose solutions before issues arise
- Develop integration strategies for your portfolio of developers that maximize the value of Discord's developer tools
- Prepare and deliver technical updates and reviews to partner stakeholders on integration progress, milestones, and optimization opportunities
Scaling & Operational Excellence
- Contribute to systems, tools, and automations that evolve high-touch managed services into repeatable, scalable processes
- Author reference architectures, in