Specialist Payroll

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Payroll Specialist is responsible for processing accurate, timely, and compliant payroll activities across multiple employee populations and specialized payroll workstreams. This role supports payroll processing for regular employees, retirees, flight attendants, expatriates, employees with disability-related payroll needs, and global mobility payments, while also managing garnishment processing, tax-related activities, and banking data updates. Success in this role requires strong attention to detail, sound judgment, payroll knowledge, and the ability to handle sensitive information with accuracy and care. The successful candidate will be responsible for maintaining a high-speed internet connection and safe working environment in the event this role is required to be performed remotely.

Key Responsibilities

• Process payroll accurately and on time for regular employees, retirees, flight attendants, expatriates, disability-related payroll cases, and global mobility-related payments
• Review payroll inputs and outputs to identify discrepancies, validate data, and resolve issues before payroll completion
• Maintain and update payroll records, including banking data updates and other employee payroll changes
• Process disability-related payroll transactions in alignment with established procedures, timelines, and requirements
• Process garnishments in accordance with applicable requirements, deadlines, and established procedures
• Support tax-related payroll activities, including review, validation, issue resolution, and compliance-related processing
• Research and resolve payroll issues related to pay, deductions, taxes, garnishments, direct deposit, disability cases, and employee data
• Partner with HR, Benefits, Tax, Finance, and other internal stakeholders to gather information and resolve payroll questions or issues
• Ensure payroll activities are completed in alignment with company policy, internal controls, and applicable regulatory requirements
• Support payroll reconciliations, audits, reporting, and year-end activities to maintain accuracy and audit readiness
• Monitor recurring issues and process gaps and contribute to continuous improvement efforts that strengthen payroll quality and efficiency
• Communicate clearly and professionally with employees, managers, and business partners regarding payroll questions and issue resolution
  
  

What Success Looks Like

• Payroll is processed accurately and on time across all assigned populations and activities
• Banking data updates, disability cases, garnishments, and tax-related activities are completed with strong control awareness
• Payroll issues are resolved efficiently with clear follow-through
• Records and documentation remain accur